Frequently Asked Questions

1.         For approval process what groups can you have

a.      profiles

b.      roles and subordinates

c.       active team members

d.      None

2.         An organization has decided to manage hiring and positions. A custom object has been created to manage all new job positions. All positions below $50,000 must be approved by the hiring manager, and positions above $50,000 must be approved by the hiring manager, and the regional hiring manager. What would a developer use to declaratively fulfil the requirement? Select the Right Answer

a.      Apex Code, to check the position’s salary and assign to the appropriate resource for approval

b.      Approval process

c.       Validation rules

d.      Dynamic Routing Approval

3.         An organization has created an application manage new hires and job positions. A custom object has been created to manage all job positions. Using an approval process they have configured the application to have the first step of the process require approvals from three different hiring managers. Select the two (2) possible approval choices based on multiple approvers for an approval step. Select TWO Right Answer

a.      Approve or reject based on the first response

b.      Require unanimous approval from all selected approvers

c.       Require majority approval from all selected approvers

d.      Require x out of y approval from all selected approvers

4.         When a record has been rejected by all approvers, Salesforce executes all final rejection actions. Which of the following is NOT a possible final rejection action? Select the Right answer

a.      Lock the record from being edited

b.      Send an email to a designated recipient

c.       Delete the record

d.      Update a field on the record

5.         A developer has created an approval process. What would require that a formula entry criterion be used versus standard criteria? Choose the Right answer

a.      User profile evaluates to ‘System Administrator’

b.      Determine if the record is newly created

c.       Determine if a record has been updated

d.      Determine if a field has been changed             

6.         When would a developer use upsert and external IDs? (Choose two answers.)

a.      To integrate with an external system

b.      To migrate customizations from sandbox to production

c.       To load related records without knowing Salesforce record IDs

d.      To use the Force.com API to query for data

7.         An organization wants to leverage the import wizards to import different types of data. What type of data cannot be imported through the wizard? Select the Right Answer

a.      Accounts and Contacts

b.      Leads

c.       Custom Objects

d.      Users

8.         An organization is interested in leveraging the Data Loader to load data into salesforce.com. Which of the following are NOT capabilities of the data loader? Please select two (2) choices. Select TWO Choices

a.      Import greater than 50,000 records

b.      Import data into 2 objects in a single transaction

c.       Rollback import transactions

d.      Run by command line

9.         A developer has created a custom field marked as an external id on an object. If two records in the object have the same external id, and an upsert action occurred for that same external id what would happen. Choose the Right answer

a.      The first matching external id record would be updated

b.      Both matching external id records would be updated

c.       A new record is created

d.      An error would be reported

10.     Salesforce.com has notified you that they have enabled the ability to update audit fields for your organization. When inserting a record which field can you set? Choose the Right answer

a.      CreatedDate

b.      IsDeleted

c.       SysModStamp

d.      UpdatedDate

11.     The number of master detail relationship that an object can have are

a.      1

b.      2

c.       25

d.      300

12.     A developer has created a junction object what is the significance of the first master-detail (primary) relationship? Select the Right Answer

a.      Look and feel, the junction object's detail and edit pages use the color and any associated icon of the primary master object.

b.      You cannot delete the primary relationship.

c.       You cannot rename the primary relationship.

d.      There is no significance

13.     Which of the following is NOT a step in creating a junction object? Select the Right Answer

a.      Creating the custom object to serve as the junction object between the two master objects

b.      Creating two master-detail relationships

c.       Customizing the related lists on the page layouts of the two master objects

d.      Creating two lookup relationships

14.     An organization wants to leverage a custom objects to track bugs. The organization wants the ability to related bugs to parent bugs in a parent-child relationship. What type of relationship should be used? Select the Right Answer

a.      master-detail

b.      self

c.       hierarchical

d.      many-to-many

15.     If a parent object has a lookup relationship defined with a child object. What happens in the child object when you delete a record from the parent? Choose the 2 Right answer

a.      The child record is never deleted due to field settings

b.      Parent is not allowed to delete due to field settings

c.       Parent is deleted.

d.      The child record is deleted.

16.     An organization wants to create a field to store manager data on the user object. The manager field is a reference to another user record. What type of relationship should be used? Choose the Right answer

a.      master-detail

b.      hierarchical

c.       lookup

d.      many-to-many      

17.     What is true about a cross-object formula field for a master-detail relationship? Choose the Right answer

a.      You can only create a cross-object formula field on the parent object.

b.      You can only create a cross-object formula field on the child object.

c.       You can create a cross-object formula field on both the parent and child object.

d.      Cross-object formula field is not available for master-detail relationship.

18.     What is true about a master-detail relationship? Please select two (2) choices. Please select two (2) choices.

a.      When the parent record has been deleted, all the child records will be deleted.

b.      You can have a child record without the parent record.

c.       You have to expose the master lookup field on the child detail page layout.

d.      You cannot delete a child record.

19.     In a master-child relationship between a standard object and custom object. Which of the following statements is NOT true. Please select two (2) items Please select two (2) items

a.      Standard object is always the master

b.      Custom Object is always the master

c.       Custom object is always a child

d.      Standard or custom object can be a master

e.      Standard object is never a child

20.     Universal Recruiters uses Force.com as its recruitment platform. The Sales VP of Universal Recruiters will like a report that will display progress in recruitment across six months. Which reporting component can be used to implement this feature? Select the one correct answer.

a.      Summary

b.      Matrix

c.       Tabular

d.      Analytic Snapshot     //Its name is now changed to Reporting Snapshot

21.     A group of executives has requested a convenient way to see daily metrics without having to log in to Salesforce. How would a developer accomplish this goal?

a.      The users’ home page layouts to include a dashboard

b.      Create a Workflow rule that sends a link to the dashboard in an email.

c.       Schedule the dashboard for daily refresh and email distribution.

d.      Create a series of daily recurring events providing the dashboard link

22.     A manager in an organization wants to share specific fields of data to his subordinates that only he has access to. What is the best way to share specific fields of data? Please select two (2) choices. Please select two (2) choices.

a.      Run As on dashboards

b.      Folder Permission on a Report

c.       Run As on scheduled reports

d.      Folder Permission on a Dashboard

23.     If you want the a list of positions what dashboard would you use

a.      metric

b.      table

c.       chart

d.      gauge

24.     What can be done with report summary totals? Please select two (2) choices: Please select two (2) choices:

a.      Calculate values from a previous report -

b.      Calculations based on report summary totals

c.       Highlight outliers

d.      Historical analysis

25.     Select the features that are available through custom report types. Please select two (2) items. Please select two (2) items.

a.      Define object relationships and fields for reports

b.      Define up to 4 object relationships

c.       Define anti-join relationships

d.      Create analytic snapshot reports          //options were somewhat changed

26.     A developer needs to create a trending report what should he/she use to get the historical data? Choose the Right answer

a.      Reports

b.      Analytic Snapshots        //Name changed to Reporting Snapshot

c.       Roll-Up Summary

d.      Report Types

e.      Audit History Records

27.     In a data model object A is related to B, B is related to C. How will a developer create a report to include fields of A and C. Choose the Right answer

a.      Create lookup relationships between A,B and C

b.      Create a Custom Report type with A, B and C, and use it in the report

c.       Create a custom report with A and C fields as relationships already exist

d.      Report cannot be created

28.     An organization has two custom objects to track job positions and salaries for those positions. Everyone in the organization should be able to view the positions however, only select users can view the salary records. What steps should a developer take to ensure the requirement is fulfilled? Choose the Right answer

a.      Create a lookup relationship between positions and salaries; define public access on position and private access on salary

b.      Create a master-detail relationship between positions and salaries; define public access on position and private access on salary.

c.       Create a master-detail relationship between positions and salaries; define private access on position and create sharing rules on salary.

d.      Create a lookup relationship between positions and salaries; define public access on position and public access on salary; create sharing rules on salary to restrict visibility.

29.     Under what circumstances would the sharing button to be enabled on a detail view for a record. Choose the Right answer

a.      A developer has added the button to the page layout

b.      When record sharing is enabled in the user profile

c.       When record sharing is set to public read only or private for the object

d.      When record sharing is set to public read/write for the object

30.     An organization wishes to have everyone view/edit records on an object except for a single person x who should only have read-only access to the object. What is the best way to implement the requirement? Choose the Right answer

a.      Modify the sharing access for the object to public read/write and remove user x from the role hierarchy

b.      Modify the sharing access for the object to private and remove user x from the role hierarchy

c.       Modify the access for the object to public read only, create a public group with everyone except user x; create a sharing rule and define read/write access to the public group.

d.      Modify the page layout to be read-only.

31.     Name the language Force.com uses to support full-text search in objects. Select the one correct answer.

a.      SQL

b.      VisualForce

c.       SOQL

d.      SOSL

32.     Which of the following is not supported by Enhanced Page Layout editor? Select the one correct answer.

a.       Change the field name

b.       Add blank spaces

c.       Make a field required or read-only

d.       Add a new section

e.      Add a new custom field       

33.     ID's are identical in

a.      Production, full copy sandbox, developer

b.      Production and full copy sandbox only

c.       Production , developer

d.      None

34.     For the user object what you cannot do in the page layout

a.      custom link

b.      inline vf page

c.       custom button

d.      adding custom field

e.      Tags

35.     What does out of the box salesforce give you?

a.      data warehouse

b.      approval process

c.       workflow rules

d.      validation rules

36.     A developer has a requirement to collect the state and the cities for the state selected on an account page layout. Once the user selects a state only the possible cities in that state should be available for entry, what is the best declarative method for fulfilling this requirement. Choose the Right answer

a.      Create a workflow rule that will update the city once a state is entered

b.      Create a validation rule which will cause an error if the city is not in the state that has been entered

c.       Create a dependent pick list for cities based on the state that has been entered

d.      Create a formula field that lookups the valid cities for the state entered

37.     Using the force.com platform declarative model to build an application. Which of the following do you NOT have to do? Please select three (3) choices. Please select three (3) choices.

a.      Install a database server

b.      Configure an application using clicks not code

c.       Deploy a web server

d.      Administer and email server

38.     When you create a custom tab for a custom object, what are the features that are available by default? Please select two (3) choices. Please select two (3) choices.

a.      Search

b.      Custom Reporting

c.       Create New

d.      Recent Items

e.       Ability to track Activity

39.     Universal Recruiters have an object that they use to store all US zip codes and corresponding states. They want to ensure that the zip code and state specified by users are correct. Which function could be used to implement this feature? Select the one correct answer.

a.       REGEX

b.      EXPRMATCH

c.       ISNUMBER

d.      PRIORVALUE

e.      VLOOKUP

40.     Which of these functions is available in formula field? Select the one correct answer.

a.       ISCHANGED

b.      ISNEW

c.       REGEXC

d.      IF

e.      VLOOKUP

f.        All of these functions are available in a formula field

41.     Using a formula field how would a developer calculate the number of days since a record has been created. The CreateDdate field is a DateTime type field. Choose the Right answer

a.      TODAY() – DATEVALUE(CreatedDate)

b.       NOW() – DATEVALUE(CreatedDate)

c.        TODAY() – CreatedDate

d.       CreatedDate – TODAY()

42.     In a recruiting application, Salary is a child object to parent Position object via master-detail relationship. The min pay and max pay fields of salary object cannot be modified when Position status on the parent is “Approved”. How would a developer design this?

a.       Create a Visualforce component on Position detail page

b.       Rollup-Summary Field

c.       Validation rule on Position object

d.       Formula field on the Salary object

e.       Validation rule on the Salary Object

43.     A developer has created a custom field marked as an external id on an object. If two records in the object have the same external id, and an upsert action occurred for that same external id what would happen. Choose the Right answer

a.      The first matching external id record would be updated

b.      Both matching external id records would be updated

c.       A new record is created

d.      An error would be reported

   

44.     An organization is interested in leveraging the Data Loader to load data into salesforce.com. Which of the following are capabilities of the data loader? Please select two (2) choices. Select TWO Choices

e.      Import greater than 50,000 records

f.        Import data into 2 objects in a single transaction

g.      Rollback import transactions

h.      Run by command line

45.     An organization has created a HR application which contains a custom object for job positions and candidates for those positions. The HR managers want to see a view of the position with the recommended candidates for that position and not just all the candidates listed. What is the best method to fulfill the requirement? Choose the Right answer

a.      Add an inline Visualforce Page on the job position page layout

b.       Add the candidate related list to the job position page layout

c.       Create a validation rule on the job position page layout

d.      Create a formula field on the job position object and add to the page layout

46.     How can a developer get a Custom Object added to the create new list Choose the Right answer

a.      Add the object through home page component settings

b.      It is added automatically

c.       Expose a custom tab for the custom object

d.      Enable the quick create on the user profile

47.     To restrict the site accessibility (Select two)

a.        Active customer portal                 //option a and b was not there in exam

b.        Active partner portal

c.         Login IP ranges

48.An organization wants to leverage the import wizards to import different types of data.What type of data cannot be imported through the wizard? Select the Right Answer
A. Accounts and Contacts
B. Leads
C. Custom Objects
D. Users

49.A developer has created a time-based workflow that escalates a Lead record 10 days after it has been created if no updates have occurred. What is the best way for the developer to test that the new time based workflow rule is functioning? Please select two (2) choices.
A. User Debug Logs setup the Developer; create a new lead record; review debug logs
B. Create a new lead record; view the time-based workflow queue;
C. Setup the developer for time-based workflow queue; create a new lead record; view the time-based workflow queue;
D. Create a new lead record; view the outbound messages queue   

50.API for salesforce is :
A. Salesforce.com Metadata API
B. Salesforce.com API
C. Salesforce.com Salesone API
D. Some AJAX API(am not sure of this option)

51.Manager wants to allow subordinates to access some data on Accounts object. Which feature can help him:
A. Dashboard running user
B. Dashboard Folder
C. Report running user
D. Report Folder

52.What are the feature of Domain provided by Salesforce (Mark any 3)
A. It Should be unique
B. Generally same as company name
C. It cannot be disabled after implementation
D. It cannot be mapped into company’s domain

 53.A Record for which role hierarchy option is selected can be shared by: select 2 options
A. System Admin, Owner, user with whom the record is shared & a person who is higher in role hierarchy
B. System Admin, Owner, user with whom the record is shared.
C. System Admin, Owner & a person who is higher in role hierarchy
D. Only System Admin and Owner
Ans:CD

54.Which of these can be seen on DEBUG logs(mark 2 options)
A. Assignment Rules
B. Workflow rules
C. Formula field calculation
D. Roll-up summary field calculation

55.Which of these features are provided by SF sites?
A. You can create your own websites
B. You can internationalize and localize
C. Allows create,read and delete for custom objects

D. Allows create and edit for standard objects.

E. Takes Visualforce pages.

56.Once user sends approval he should not be able to edit record, which of the following can be used
A. Workflow
B. Apex Triggers
C. Record automatically gets lock once send for approval
D. Write validation rule

57.A developer wants to add new record of object Y from the Side bar in the create new drop down. It can achieved using
A. Edit the side bar to include object Y
B. Change page layouts
C. Add object Y in tabs
D. One More Option

58. A developer has created a data model but he has not handled user accesses. What security problems he may face? (Choose 2)
A. He may not be able to run reports and dashboards.
B. Data model may not be sufficient to handle security controls later
C. He may not be able to handle security control after initial set up
D. There may be a problem for approval in approval process.


59.A user at Universal Container has reported an issue with respect to approval process. You need to analyze some issue for this particular users. Which feature of the platform can be used to support this requirement. Select the 2 correct answer.
A. Debug Log
B. System Log
C. Setup Audit Trail
D. Field level security

60.How approval process can be approved from mobile? Select 2.
A. Email
B. Text Message
C. Login salesforce.com
D. Not possible